Privacy Policy
Last updated: January 2026
MedCare Solutions Group(“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and protected health information you share with us. This policy explains what we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide directly — such as through our contact form, phone, or email — including your name, contact details, organization, and any claims, billing, or case information you choose to share as part of an audit or engagement.
Protected health information
Where an engagement involves protected health information (PHI), we handle that data under HIPAA-conscious workflows and execute a signed Business Associate Agreement (BAA) with the covered entity before any PHI is transmitted or processed.
How we use information
We use the information we collect to provide and improve our billing, collections, credentialing, and administrative services, to communicate with you about your account or inquiry, and to comply with applicable legal and regulatory obligations.
Data sharing
We do not sell personal information. We may share information with payers, carriers, adjusters, or third parties strictly as necessary to perform the services you've engaged us for, and with service providers under confidentiality obligations.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@medcaresolutionsgroup.com.
Contact us
Questions about this policy can be directed to info@medcaresolutionsgroup.com or (916) 848-6275.